Responsible Gaming

star92 | Play Smart, Stay in Control

Gaming on Star92 should always be fun — not stressful. This page brings together everything you need to enjoy cricket betting, casino games, and PSL wagering in a way that keeps your finances and wellbeing protected.

18+ Age Requirement
PKR Set Your Own Limits
24/7 Support Available
Free Self-Exclusion Tool

Why Responsible Gaming Matters to Us

Star92 was built for players who love the excitement of cricket betting, live casino games, sports wagering, and the thrill of a PSL match going right down to the wire. That excitement is real, and we want every player to enjoy it. But we also know that gambling with real PKR involves genuine financial risk, and that risk can sometimes grow beyond what a person originally planned.

Responsible gaming is not about limiting your enjoyment — it is about making sure that enjoyment stays enjoyable. The tools and information on this page exist so that you, the player, stay in control of how much time and money you spend on the platform. Star92 takes this seriously. We have built practical, accessible tools into the platform so that responsible gaming is not just a policy statement but something you can actually use every single day.

This page covers the responsible gaming tools available to you, how to recognise when gaming might be becoming a problem, a self-assessment you can do right now, and how to get support if you need it. We encourage every player — whether you are new to Star92 or have been with us for a while — to read through it carefully.

Important reminder: Gaming should always be funded from discretionary income — money you can genuinely afford to lose. Never use funds set aside for rent, groceries, education, or family expenses to place bets or fund casino play on Star92.

Quick Principles

  • Only gamble with money you can afford to lose
  • Set a deposit limit before you start every month
  • Use session timers to keep track of how long you play
  • Never chase losses — accept losing sessions as part of gaming
  • Balance gaming with other leisure activities
  • Take regular breaks during long betting sessions
  • Use self-exclusion without hesitation if you feel you need it

Responsible Gaming Features at Star92

These tools are built directly into your Star92 account. They are free, instant to activate, and designed to keep you in full control of your gaming experience.

Deposit Limits

Set a daily, weekly, or monthly PKR deposit cap directly from your account settings. Once your limit is reached, no further deposits are accepted until the period resets. Lowering a limit takes effect immediately; raising one has a 24-hour cooling period for your protection.

Session Time Reminders

Set a session time reminder so that Star92 alerts you when you have been playing for your chosen duration — whether that is 30 minutes, 1 hour, or longer. A simple on-screen notification prompts you to review whether you want to continue or take a break.

Self-Exclusion

If you feel you need a complete break from Star92, you can activate self-exclusion for a set period — from 1 week up to 12 months or permanently. During self-exclusion your account is fully suspended and no deposits, bets, or logins are possible. Contact support to activate this immediately.

Cooling-Off Period

Not ready for a full self-exclusion but want a shorter break? A cooling-off period temporarily suspends your account for 24 hours, 48 hours, or up to 7 days. This is a useful tool when you feel like your gaming has been more impulsive than usual during a PSL season or big cricket series.

Account Activity History

Your full deposit, withdrawal, bet, and gaming session history is available in your account dashboard at all times. Reviewing your activity regularly — weekly or monthly — is one of the most effective ways to stay aware of your actual spending versus your intended budget.

Marketing Opt-Out

Promotional messages about bonuses, free bets, and new game releases can sometimes increase the temptation to play beyond your planned budget. You can opt out of all Star92 marketing communications at any time from your account notification settings, without affecting your ability to use the platform normally.

How to Activate Your Safety Tools

Every responsible gaming tool on Star92 can be accessed in under two minutes. Here is exactly how to use them.

01
Log Into Your Account

Go to star92.net/login and sign in with your registered mobile number and password. If you have 2FA enabled, complete the verification step.

02
Open Account Settings

Click on your profile icon in the top-right corner of the screen and select "Account Settings" from the dropdown menu. This is where all responsible gaming tools are located.

03
Select Responsible Gaming

Within Account Settings, navigate to the "Responsible Gaming" tab. You will find deposit limits, session reminders, cooling-off, and self-exclusion options all listed clearly in one place.

04
Set Your Deposit Limit

Enter your preferred PKR amount for daily, weekly, or monthly limits. The system will confirm the limit and it takes effect immediately for reductions and after 24 hours for any increases.

05
Enable Session Reminders

Choose your preferred session duration (30 min, 1 hour, 2 hours, or custom). Star92 will display an on-screen notification when you hit your chosen time, prompting you to take a break.

06
Self-Exclusion via Support

For self-exclusion requests, contact the Star92 support team via live chat at any time. For your protection, self-exclusion is processed immediately and confirmed by email or SMS to your registered number.

Plan Your Gaming Budget Wisely

One of the most practical things you can do before you deposit any PKR into your Star92 account is to decide in advance exactly how much of your disposable income you are comfortable dedicating to gaming each month. This is your gaming budget — and it should be treated as a fixed, non-negotiable ceiling, not a guideline.

A simple way to think about it: once your monthly salary, wages, or income arrives, list all your essential commitments first — rent or mortgage, utility bills, grocery budget, school or university fees, mobile phone bill, transport costs. Whatever is left after all those commitments is your true discretionary income. Your gaming budget should be a small, comfortable slice of that discretionary amount — never anything drawn from the essential commitments column.

The example below is illustrative only. Your own breakdown will depend on your income and personal circumstances. The important point is the principle: keep your gaming allocation clearly defined, visible, and firm.

Many Star92 players find it helpful to set their monthly deposit limit to match their planned gaming budget at the start of every month. This removes the temptation to top up in a moment of impulse after a losing session.

Illustrative Monthly Budget Example

Rent & Bills
45%
Groceries & Food
20%
Transport
10%
Savings
15%
Leisure & Entertainment
7%
Gaming Budget
≤ 3%

This is for illustration only. Actual percentages will vary by individual circumstances. The key principle: gaming should always be funded from a small, pre-decided slice of your disposable income.

Recognising Problem Gambling Behaviour

Problem gambling often develops gradually. The signs below can help you recognise whether your relationship with gaming may need attention — in yourself or someone close to you.

Warning Sign What It Looks Like Concern Level
Chasing Losses Depositing more PKR to try to recover money lost in a previous session, rather than accepting the loss and stopping. High
Spending Beyond Budget Regularly depositing more than you planned, using funds set aside for bills, rent, groceries, or family expenses. High
Preoccupation with Gaming Thinking about Star92 bets, PSL odds, or upcoming games constantly — at work, during family time, or before sleep. Medium
Gaming to Escape Stress Turning to the platform primarily when feeling anxious, depressed, bored, or under financial pressure, rather than for genuine entertainment. Medium
Hiding Gaming Activity Being secretive about how much time or money is spent on Star92 with family members or close friends. Medium
Borrowing to Gamble Taking loans, borrowing from friends or family, or using credit to fund gaming sessions on the platform. High
Failed Attempts to Cut Back Trying to reduce your gaming time or deposit amount on your own but finding yourself unable to stick to the plan. Medium
Playing Longer Than Planned Occasional longer sessions that go slightly beyond your intended time. Low
If you recognise any of the high-concern signs above in your own behaviour, please use the Star92 self-exclusion tool immediately and consider reaching out to a trusted person in your family or social circle. You do not have to manage this alone.

Quick Check: How Is Your Gaming Habit?

Read through these questions honestly. If you answer "yes" to two or more, it may be worth using one of Star92's responsible gaming tools or speaking to a trusted person about your gaming habits.

Q1 Have you ever deposited more PKR into Star92 than you originally intended to in a single session?
Q2 Have you ever tried to recoup losses from one session by placing larger bets in a follow-up session?
Q3 Do you find yourself thinking about upcoming PSL matches, cricket odds, or casino games when you are at work, studying, or with family?
Q4 Have you ever felt irritable, restless, or anxious when you were unable to access Star92 or place a bet?
Q5 Have you ever hidden the amount of time or money you spend on gaming from a family member or close friend?
Q6 Have you used funds that were meant for bills, household expenses, or savings to make a deposit on Star92?
Q7 Have you set yourself a gaming budget or time limit in the past but then gone beyond it within the same week?
Two or more "yes" answers suggests it may be worth taking a short break and reviewing your gaming habits. Use the cooling-off or deposit limit tools in your account settings, or contact Star92 support for confidential guidance.

Responsible Gaming FAQ

Log into your Star92 account, go to Account Settings, and select the Responsible Gaming tab. From there you can set a daily, weekly, or monthly PKR deposit limit. Lowering your limit takes effect immediately. If you want to raise an existing limit, there is a mandatory 24-hour waiting period before the increase is applied — this is a deliberate protection measure.

Self-exclusion is a complete suspension of your Star92 account. You choose a duration — 1 week, 1 month, 3 months, 6 months, 12 months, or permanent exclusion. During the exclusion period, you cannot log in, deposit, place bets, or access any part of the platform. To activate self-exclusion, contact Star92 support via live chat at any time. The exclusion is processed immediately and confirmed via SMS or email.

Yes. If you have a remaining balance in your Star92 account at the time of self-exclusion, you can request a withdrawal of those funds to your JazzCash, Easypaisa, Raast, or bank account. Contact the support team at the time you request self-exclusion and they will process the withdrawal before the account is suspended. No new deposits will be accepted once exclusion is active.

A cooling-off period is a short-term account pause, typically 24 hours to 7 days, designed for players who feel they need a brief reset rather than an extended break. Self-exclusion is a longer, more formal suspension lasting from one week to permanently. Both fully prevent access to the platform during the active period, but self-exclusion has stricter re-activation requirements and is the more appropriate tool if you have genuine concerns about your gaming habits.

Go to Account Settings and open the Notifications tab. From there you can opt out of email promotions, SMS offers, and push notifications individually or all at once. You can also contact the support team directly and they will update your marketing preferences immediately. Opting out of marketing does not affect transaction confirmations, security alerts, or important account notices.

Yes. Star92 is strictly an 18+ platform. Players are required to confirm their age at registration and to submit identity verification documents as part of the KYC process. Any account found to belong to a person under 18 will be immediately suspended, all balances frozen, and deposits refunded. If you share a device with younger family members, please ensure your account is protected by a password they cannot access.

Enjoy the Game — On Your Own Terms

Star92 is here for the thrill of PSL cricket, live casino action, Fish Games, and sports betting — enjoyed responsibly, within a budget you are comfortable with. Create your account today and set your limits before you play your first game.

18+ only. Gaming involves financial risk. Only play with money you can afford to lose. Use your account tools to stay in control.